Description
ABSTRACT
The broad objective of the study was to determine the effect of conflict on the teaching and learning process in public secondary schools in Enugu East. This study used descriptive and exploratory research design. A sample comprising of principals, teachers and education officers was used to investigate the understanding, perceptions and effects of conflicts in schools. The research instruments included a questionnaire and an interview schedule which were administered to the respondents. The data collected was subjected to qualitative and quantitative analysis. They were analyzed using frequency distribution tables and mean. The findings showed that the effects of conflict if not well managed can be very destructive as it can adversely affect the teaching and learning process in schools. From the study, the researchers found out that (a) the value is less than the standard average of Likert scale option which is 2.5, (b) that the principal does not dominate the teachers and could not be a source of conflict between the two parties; (c) the teacher do not show poor attitude to work rather they are afraid of principal and this could not be a source of conflict between the two parties; (d) that respondents disagree to a little extent that conflict bring about poor academic performance; (e) that conflict does not encourage behavioural misconduct of students. Among other recommendations, the researchers recommended that the school administration should embrace an open system where everyone is allowed to air his views towards the resolution of conflicts.
TABLE OF CONTENTS
i Title page
ii Certification
iii Approval page
iv Dedication
v Acknowledgement
vi Abstract
viii Table of contents
CHAPTER ONE:
1.0 INTRODUCTION
1.1 Background of the study
1.2 Statement of the problem
1.3 Objective of the study
1.4 Research Questions
1.5 Significance of the study
1.6 Definition of terms
CHAPTER TWO
2.0 LITERATURE REVIEW
2.1 Definition of conflict
2.2 Types of conflict
2.3 Causes of conflict
2.4 Sources of conflict
2.5 Characteristics of conflict
2.6 Effects of conflict
2.7 Conflict Management and Resolutions
2.8 Examples of conflict
CHAPTER THREE:
3.0 RESEARCH METHOD
3.1 Research Design
3.2 Area of Study
3.3 Population of the Study
3.4 Sampling and Sampling Techniques
3.5 Instrument for Data Collection
3.6 Validity of the Instrument
3.7 Reliability of the Instrument
3.8 Method of Data Collection
3.9 Method of Data Analysis
CHAPTER FOUR:
4.0 DATA PRESENTATION AND ANALYSIS
CHAPTER FIVE:
5.0 DISCUSSION OF FINDINGS
5.1 Conclusion
5.2 Recommendations
5.3 Suggestions for further studies
References
Appendix I:
Letter of Introduction
Appendix II:
Questionnaire