Description
ABSTRACT
This study was undertaken as a result of what appears to be the attitude of some typist and stenographers towards acting as personal secretaries in Amabra State civil service.
This occupational schedule for personal secretaries” in Anambra state civil service.
It is accepted that some civil service in Anambra state employ some glorified typist who are not qualified for the job of personal secretaries to perform their duties.
How ever, it is the purpose of this study to investigation the actual duties performed by these personal secretaries and what actually hinders their duties and how effective and efficient they are in carrying out their duties.
The population for the study was made up of thirty personal secretaries. At raw ma job which effects their productivity. Among these problem are constant breakdown of office machine and inadequate qualified secretaries. Based on the finding it was recommended that the chief executive chairman should give immediate attention to the chairman that need repairing the chairmen should make sure that secretaries get adequate material their job in order to enhance their secretarial job productivity.
The researcher also recommend that in service training should be granted to the personal secretaries order to increase their productivity course and the use of new office machine eg computer electric typewriters word processing machine.
TABLE OF CONTENTS
Title page
Approval page
Dedication
Acknowledgement
CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the Study
1.2 Statement of Problem
1.3 Purpose of the Study
1.4 Research Question
1.5 Significance of the Study
1.6 Delimitation of Study
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE
2.1 The Secretarial Profession Ethnics
2.2 Duties of Secretary
2.3 QUALITIES of Personal secretary”
2.4 Qualification
2.5 Formal Training of Secretaries
2.6 Occupational Performance
2.7 Problem association with secretarial duties:
2.8 Summary
CHAPTER THREE
3.0 Research Methodology
3.1 Research Design
3.2 Population
3.3 Sample and Sampling Technique
3.4 Instrument for Data Collected
3.5 Method of Data Analysis
3.6 Validation of Research Instrument
3.7 Area of Study
CHAPTER FOUR
4.0 DATA PRESENTATION AND ANALYSIS
CHAPTER FIVE
5.0 DISCUSSION IMPLICATION: RECOMMENDATION
5.1 Summary of findings
5.2 Conclusion
5.3 Recommendation
5.4 Suggested topics for further research
5.5 Limitation of the study
5.6 Bibliography
Appendix
Questionnaire