Description
ABSTRACT
The research study investigated the role of secretaries in computerized offices, with particular reference to commercial banks in Enugu urban Afri-Bank Plc Enugu was mainly used for the study
The population consists of all the secretaries in Afri Bank Plc. They are 100 in number, a sample of 60 was used for the study. From the analysis of the data collected. It was found out that the secretaries are special image-makers to any business organization and a study and to the chief executives
INTRODUCTION
The word secretary is derived from the Latin word “secretus” which literally means “keeper of secrets’. As far back as 1887, Lord Eshere word who defined a secretary as “ a mere servant” his position is that he has to do what he is told and no person can assume he has any authority to represent anything at all. Thus the above definition was however made when the values of secretarial profession has yet been recognized. At this time, secretarial functions were limited to only typing with manual typewriter, writing with shorthand and filling of documents
As years pass by, the educated status of secretaries as enhanced and their responsibility in the organization became clearly defined. In 1982, Margaret Kuntz define secretary in a magazine “Today’s Secretary” as an executive who possesses a mastery of office skill, demonstration the ability to assume responsibility and makes decisions within the scope of assigned authority
Today secretary ship is a very vital and indispensable cancer needed for the smooth and efficient running of the day-to-day business of any organization. Their functions are limitless, not only do the secretary type, but they do that with the electric typewriter, computer and so many other sophisticated office equipment
A good secretary is a public relation officer and an administrative head. She is the image maker. In other words, the reflecting glass of the organization. Most executive secretaries handle only highly confidential matters while jobs of less confidential nature are passed down to her subordinates.
Moreover, even before the advent of computers, many speculations were made as regards the replacement of the secretaries by the computers since computer perform all office work at a very amazing speed, but this has been disproved because the secretary has to tell the computer what to do and when to do it.
Before the word computer is used when referring to a person who arithmetic procedures such as addition, subtraction, multiplication, division is extraordinary
During that period man use pebbles, grains of corn, fingers and toes as well as smaller objects
The numerous problems encountered by man, what dealing with large number was, the necessity which gave to the invention of a computer. The Abacus was adopted and modified by the Chinese and the Japanese about 2600 B.C
TABLE OF CONTENTS
i Title Page
ii Approval page
iii Dedication
iv Acknowledgement
v Abstract
vi Table of content
ix List of tables
CHAPTER ONE
1.0 Introduction
1.1 Background of the study
1.2 Statement of problem
1.3 Purpose of the study
1.4 Significance of the study
1.5 Delimitation of the study
1.6 Assumption of the study
1.7 Research question
1.8 Definition of terms
1.9 Implication of the study
CHAPTER TWO
2.0 Review of related Literature
2.1 Who is a secretary?
2.2 Type of secretaries
2.3 The history or the introduction of office equipment
2.4 The introduction of computer in office
2.5 The need for computer literacy
CHAPTER THREE
3.1 Design of the study
3.2 Area of study
3.3 Population of the study
3.4 Sample and sampling technique
3.5 Instrument for data collection
3.6 Method of data distribution
3.7 Method of data analysis
CHAPTER FOUR
4.1 Presentation, Analysis and Interpretation of data
CHAPTER FIVE
5.0 Discussion of Findings, Summary, Conclusion and Recommendation
5.1 Discussion of findings
5.2 Summary of findings
5.3 Conclusions
5.4 Recommendations
5.5 Limitation of the study
5.6 Areas of further research
Appendix
Questionnaire
References