Description
ABSTRACT
The objective of this study on “Public Relations: As A tool of Industrial Harmony. A study of Nigeria Police Headquarters Enugu” look into the internal and external problems of Nigeria police and how the police relations officer has succeeded or failed in resolving problems. Problems such as the welfare of the police, its relationship with the public and how the police manage crowd and crisis in Enugu State. To achieve this, survey research method was adopted with questionnaire as the instrument to elicit responses from the respondents. Findings drawn from the study revealed positive that police serving in Enugu faces internal and external problems such as poor salary, poor equipment at home and offices, insufficient accommodation, poor medical care and poor relationship with the public; which makes it difficult for the police to manage crisis due to inadequate information from the publics. The study therefore recommended that police should stop extortion, bribery and corruption, brutality, aiding and abating crimes because of their position in the society. The public should contribute positively to give vital information to the police to fight against crisis. The Police Public Relations Department should handle the internal and external problems through their cordial relationship with the press. Finally the government should take serious maintenance of the police in their welfare, so that they would take their work seriously
TABLE OF CONTENTS
i Title page
ii Declaration
iii Certification page
iv Dedication
v-vi Acknowledgement
vii-ix Table of Contents
x-xi List of Tables
xii Abstract
CHAPTER ONE
1.0 Introduction
1.1. Background of the study
1.2. Statement of the problem
1.3. Objectives of the study
1.4. Research Questions
1.5. Research Hypotheses
1.6. Scope of the study
1.7. Significance of the study
1.8. Definition of Terms
CHAPTER TWO
2.1 Review of Literature
2.2. Review of Concepts
2.2.1. Concept of public relations
2.2.2. Concept of communication as a tool
2.2.3. Concepts of Industrial harmony
2.2.4. Concept of police
2.2.5. Concept of crisis Management in Nigeria Police
2.3. Review of related Literature
2.3.1. Ideal relationship between the police, media and public relations
2.3.2. Public Relations and staff management Relationship
2.3.3 Role of public relations in crisis management
2.3.4 Causes of conflict among agencies
2.4. Theoretical Framework
2.5. Summary of Literature Review
CHAPTER THREE
Research Methodology
3.1. Research Design
3.2. Population of Study
3.4 Sampling technique/ sample
3.5 Description of research instrument
3.6 Validity and reliability of data gathering instrument
3.7 Method of data collection
3.8 Method of Data analysis
CHAPTER FOUR
Data presentation and discussion of findings
4.1 Data presentation and analysis
4.2 Testing of hypothesis
4.4 Discussion of findings
CHAPTER FIVE
Summary, Conclusion and Recommendation
5.1 Introduction
5.2 Summary of findings
5.3 Conclusions
5.4 Recommendations
5.5. Suggestions for further studies
References
Appendix-A
Appendix B
x List of Tables Table