Public Relation As A Tool For Industrial Harmony

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A Case Study Of The Nigerian Police Enugu

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Description

ABSTRACT
This study is necessitated by incessant complaints about the police, their shortcomings in combating crime, protection of life and property of the people. It is policing, extortion of the public by the police, brutality in the force, poor educational background and courtesy among members of the Nigeria police. Civilians quest to know how the Police Public Relations Department (PPRD) handle these internal and external problem through their cordial relationship with the press promoted this research. These and more are researched and presented in this study.

INTRODUCTION
Webster’s Dictionary defines public relations as the promotion of rapport and goodwill between a person, firm, or institution and other persons, special publics, or the community at large through the distribution of interpretative material, the development of neighbouring interchange, and the assessment of public reaction. The police rely upon the general public reaction. The police rely upon the general public for a minimum of level of support or non-interference to accomplish their mission. Public information is perhaps the most routines activity in which the police, and most other organizations engage. It is a strongly held value in our culture that the informed and educated citizens are the best participants in democratic government.
Alienation exists between the police and society, and attempts have been made to bridge the gap between the police and the citizens. One often hears police officers say that the community does not understand the role of the police. But why does this misunderstanding exist? Some commentators blame police; they argue that the police themselves fail to understand the police role, and how they relate with the community.
In the past, the police considered themselves as pure ministerial officers, enforcing the law evenly and without the use of discretion. Modern concepts of police administration recognize that discretion is an important part of the police role, yet the historical view point that the police must be impartial in the enforcement of the law still carries the most weight. As a result, the police officer himself, is confused about his exact role. This confusion alienates him from the citizenry because he cannot explain why he believes he should enforce the law impartially when, in actuality, he is practicing discretionary enforcement.
The police public relations office (PPRO) must be skilled in POSDCORB which means planning, organizing, staffing, directing, coordinating, reporting and budgeting. He does these effectively with the cooperation and supervision of the state commissioner of police deputy commissioner of police, assistant commissioners of police, officer the media radio, and television, magazine and newspaper organizations. The use of press by police public relations officer will enhance good relationship between the public and the Nigeria police in Enugu.

TABLE OF CONTENTS
i Title page
ii Approval page
iii Dedication
iv Acknowledgement
v Abstract
vi Table of contents

CHAPTER ONE
1.0 INTRODUCTION
1.1 Background of the study
1.2 Statement of problem
1.3 The purpose of the study
1.4 Scope of the study
1.5 Research question
1.6 Hypothesis
1.7 Significance of the study

CHAPTER TWO
LITERATURE REVIEW
2.1 What is public relations
2.2 Public relations activities
2.3 What public relations is not
2.4 What calls for public relations
2.5 Skills of the practitioners
2.6 Communication as a tool for industrial relations
2.7 Effects of communication in industrial relations
2.8 Why public relations in police
2.9 Channels of police communication
2.10 Crisis management in the Nigeria Police
2.11 Police – press relations
2.12 Society without police
2.13 Summary

CHAPTER THREE
METHODOLOGY
3.1 Research design
3.2 Area of study
3.3 Population of the study
3.4 Sample and sampling procedure
3.5 Instrument for data collected
3.6 Validation of instrument
3.7 Reliability of the instruments
3.8 Method of data collection
3.9 Method of data analysis

CHAPTER FOUR
DATA PRESENTATION AND RESULTS

CHAPTER FIVE 
DISCUSSION, IMPLICATION AND RECOMMENDATIONS
5.1 Discussion of results
5.2 Conclusion
5.3 Implication of the results
5.4 Recommendations
5.5 Suggestions for further study
5.6 Limitation of the study
Reference
Appendices

Additional information

Dimensions 5 × 77 × 10688 in