Description
ABSTRACT
This study examines the role of public relations and image making of a corporation, a case study of NITEL, Enugu.
A sally administered questionnaire roars distributed to simple the NITEL’S employers and the external publics of the organization. Responses ware made and facts extracted, oval interiors were conduerted to extract more useful information. To analyses the date collected, percentages was used the analysis of data revealed that NITEL had bad public impale which were attributed to both internal and external problems the external public blamed the organization public blamed the organization of poor services and little or no information grant their policies and actions the organization attributes their poor services situation to indiscriminate bush burning, vandalisation of equipment, accidents involving distribution network; mechanical faults, l.t.e. the study also revealed that information flour within and outside the organization were not adequate. Therefore, the study validates the assertion that public Relate is the planned effort to influence opinion through good performance based on mutually two communicate. The ideal thing is for sew ices bring its idea into consonance with its public internet and belief and then a little problem Relations effort will get a lot of support for its publics.
TABLE OF CONTENTS
i Title Page
ii Approval Page
iii Dedication
iv Acknowledgement
v Abstract
vi Table Of Contents
CHAPTER ONE
1. 1; Background of the Study
1. 2; Statement of Research Problem
1. 3; Objective of the Study
1. 4; Scope and Limitation of the Study
1. 5; Research Hypotheses
1. 6; Signification of the Study
1. 7; Research Question
1. 8; Definition of Terms References
CHAPTER TWO
2.0 Literature Review
2.1 Sources of Literature
2.2 Review of Relevant Literature
2.3 Theoretical Framework of the Study
2.4 Summary of Literature Review References
CHAPTER THREE
3.0 Introduction
3.1 Research Method
3.2 Research Design
3.3 Area of Study
3.4 Research Population
3.5 Sample and Sampling Procedure
3.6 Research Instruments Used
3.7 Reliability and Validity Of Instrument
3.8 Method Of Data Collection Reference
CHAPTER FOUR
4.1 Presentation of Data
CHAPTER FIVE
5.1 Discussion of Results
5.2 Conclusion
5.3 Implication of Result
5.4 Recommendation
5.5 Suggestion for Further Stumes
5.6 Limitation of the Study Bibliography Appendix