Description
INTRODUCTION
In most organizations the activities covering the quality and inspection function are spread throughout its own department and may also spread to suppliers of subcontracted items components, suppliers, customers and the distribution chain.
At the beginning of industries revolution, goods were supplied by individuals or small groups restricted to the foil. Individual craft man often carried out all the function of quality control and inspection both managerial and technical. The craft man knew his customers needs, planned to meet them, made the articles as well as the current state of technology allowed, and also revived his customer’s complaints.
With the growth of industry and the increasing completing of projects and organization quality, problem began to grow and the management activities of planning, control and execution has to be divided among several individuals, although the owner kept control of the key decision such as setting standards, interpreting results and deciding action.
He was able to do this because he was physically present and knew all that was going on and the enterprise was still comparatively small and the employee interest and his own were identical. As the industrial revolution progressed and technology developed and become more widespread, the importance of inspection and quality control function increased it was not only the company which are now vulnerable but the population at large, a defect gas in drugs can cause many death or deformities, a defective circuit breaking can paralyze whole district, defective gas equipment can result in explosion and loss of life a missile failing to launch give enormous propaganda advantages to an every.
Large organization were formed and met the technical challenges by creating technical specialist but they failed to meet the managerial which was cause by dispersion of quality and inspection activities, with physical and organization of sorting good from bad, for the first time we had employees whose main activity was inspection organizational unit of the organization. During world war 11, enrich into the areas of standardization, defect, prevention and analysis of complaints statistical quality control, reliability engineering and reliability evaluation were rapidly introduced.
Quality control and inspection of goods are important technical and economical considerations in manufacturing. Through engineers and customers, specify quality standards is the responsibility of the manufacturing division to produce work of satisfactory quality. Product quality is defined as “ A set of specification governing functional performance, composition, strength, shape, dimensions, workmanship, colour and finish” quality is meaningfully only in relation to the purpose for which its is designed (Oyeoku), 1993
Since the research is on product quality control and inspection of goods in an organization, (like Rokena industries PLC Nekede Owerri, Imo state)
It is also good to know the measure of quality control and inspection. This will then reveal to the manufacturers what they will look into when inspecting or controlling the quality of a product.
There is no single concise definition of quality control, which is broad enough to convey a complete picture of the over all industrial quality control activity, but at the same time narrow enough to differentiae it unarubiguously from related industrial activities. Oyeoku further said that the more acceptable definition it that quality control is “ the recognition and removal of identifiable causes of defects and variables from the set standards of a product” when a product is sub- standard, statistical techniques can be used for the systematic observation of quality and interpretation of variability, then corrective action can be undertaken.
Since the quality of a product can be checked by inspection, inspection then means the application of test and measuring devices to compare products and performance with specified standards. It determines weather a given product fall within specified limited of variability and therefore is acceptable or unacceptable” Acceptance inspection cannot inspect good quality into the product also it merely identifies non- acceptable unit after processing, inspectors will help to control quality by providing foremen engineers, designers with information useful in eliminating assignable causes of defect work.
Finally, it is recognized that quality and inspection of goods it the concern of every body in the organization and that many respects of quality transcends the function, responsibilities and frequently the capability of quality control and inspection of goods in organization staff.
TABLE OF CONTENT
i Title page
ii Approval page
iii Dedication
iv Acknowledgement
v Table of content
CHAPTER ONE
1.0 Introduction
1.1 Background of study
1.2 Statement of the problems
1.3 Objectives of the study
1.4 Significance of the study
1.5 Scope of the study
1.6 Limitation of study
1.7 Definition of terms
CHAPTER TWO
2.0 Literature review
2.1 Introduction
2.2 Description of quality
2.3 Description of inspection
2.4 Responsibility for quality control
2.5 Objectives of quality control
2.6 Purpose of quality control and inspections of goods in an organization
2.7 Area of control for quality and inspection of a product
2.8 Out going finished prospects
2.9 Review of related literature
CHAPTER THREE
3.0 Research methodology
3.1 Introduction
3.2 Research design
3.3 Data collection method
3.4 Population study
3.5 Sample techniques
3.6 Validation of research instrument
3.7 Method of data analysis
CHAPTER FOUR
4.0 Presentation and analysis of data
4.1 Introduction
4.2 Presentation of data
4.3 Analysis of data
4.4 Interpretation of results
CHAPTER FIVE
5.0 Summary, conclusion and recommendations
5.1 Summary
5.2 Conclusion
5.3 Recommendation
References
Appendix