Description
ABSTRACT
This research project is a very crucial study for the management and students of institute of management technology (IMT) Enugu. The study was motivated by the necessity to determine the causes, role, resolution and management of frustration and interpersonal conflict among the students of IMT Enugu.
To solve the research problem both primary and secondary data were collected the researcher instrument used in collected the searcher instrument used in collocating the data were questionnaire, oral and also observation the respondents are some fraction of only IMT students.
In organizing and representing data collected tables figures and percentage were using the chi-square.
Data analysis and interpretation gave the followings.
1) Frustration among IMT students is caused mostly by inadequate accommodation, lecture method and environment, delay in attending to students and being a victime of circumstance.
2) That interpersonal conflict is mostly caused by inadequate accommodation misunderstanding and communication gap.
3) That conflict is good and bad. That is, it enhance students performance and also caused anxiety and other unpleasant feelings and can lead to destruction.
4) That more than half of the students have experienced frustration.
Based on the findings, the researcher recommends that.
1) That school management should provide adequate accommodation of lecture hall chairs/desk and also hostel accommodation.
2) The students and management should accept the presents of conflict since it is inevitable.
3) Management and lecturers should ensure that they use effective means communicating with students.
4) Management should ensure that its staff improvement on the method of attending to students.
5) Management should pay adequate attention to the needs of the students through proper understanding and co-operation.
6) Students should learn to identify their needs and predict the cause of frustration and conflict so that they would know, how to manage it.
The conclusion of the study is that frustration and conflict and conflict are phenomenon that cannot be totally eliminated in any social system. They are caused by inadequate facilities, lecture method gap, delay in solving problems and so on. Thus not all conflicts are harmful, some are beneficial. In view of these pheromone, the students have to anticipate some of them and this mange and cope with them.
TABLE OF CONTENTS
Title Page
Approval Page
Dedication
Abstract
Acknowledgement
CHAPTER ONE
1.0 INTRODUCTION
1.1 Background Of The Study
1.2 Statement Of The Study
1.3 Purpose Of The Study
1.4 Scope Of The Study
1.5 Research Questions
1.6 Research Hypothesis
1.7 Significance Of The Study
1.8 Limitation Of The Study
1.9 Definitions Of Terms
REFERENCES
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE
2.1 The Concept Of Frustration And Conflict
2.2 Frustration And Conflict
2.3 Views Of Conflict
2.4 Stags Of Conflict
2.5 Causes Of Frustration And Conflict
2.6 Effects Of Individual Frustration
2.7 Conflict Resolutions And Management
REFERENCES
CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design
3.2 Area Of Study
3.3 Population Of The Study
3.4 Sample And Sampling Procedure
3.5 Instrument For Data Collection
3.6 Validation Of The Instrument
3.7 Reliability Of The Study
3.8 Method Of Data Collection
3.9 Method Of Data Analysis.
REFERENCES
CHAPTER FOUR
4.0 DATA PRESENTATION AND ANALYSIS
4.1 Presentation And Analysis Of Data
4.2 Testing Of Hypothesis
4.3 Summary Of Results
REFERENCES
CHAPTER FIVE
5.0 DISCUSSIONS, RECOMMENDATION CONCLUSION
5.1 Discussion Of Results / Findings
5.2 Conclusion
5.3 Implication Of The Research Findings
5.4 Recommendation
5.5 Suggestion Of Further Researcher
References
Bibliography
Appendixes