Description
INTRODUCTION
According to encyclopedia of profess management (1993:678) it is highly desirable that performance statement and standard of personnel function against which current performance can be measured.
They are however, subjected to questions of validity and relevance.
This criteria terms from the fact that many personnel (employees) activities measures are influenced by uncontrollable factors including the unpredictability of people and events.
A recruiting time standard consider job level skills required and availability of applicants among other factors, workers performance, which includes technology akin to the special job, the availability skills, motivation targeted output and operational methods among others.
TABLE OF CONTENTS
i Title page
ii Acknowledgement sample
iii Dedication sample
iv Table of contents
CHAPTER ONE
1.0 Introduction
1.1 Background of the study
1.2 Statement of the problem
1.3 Objectives of the study
1.4 Research Questions
1.5 The Significance of the Study
1.6 Scope of the Study
1.7 Limitation of the study
1.8 Definition of terms
CHAPTER TWO
2.0 Literature review
2.1 ICT Productivity on Employees Performance
2.2 The Employee Policy Implication On ICT
2.3 Information and Communication Technology Adoption At Work
2.4 Impact of Technology Change
2.5 Classification of Technology
2.6 Brief Historical Background and Business of ups in Nigeria
2.7 The Corporate Mission Statement
2.8 The Corporate Mission
2.9 United Parcel Services in Nigeria
2.10 Service Quality to Customers and their stand Among Competitors
2.11 Supply Chain Management (ups inperspective)
2.12 Ups Use of Technology on-line time Information System and Professional Knowledge
CHAPTER THREE
3.0 Research methodology
3.1 Introduction
3.2 Research Design/Methods
3.3 Sources of Data
3.4 Methods of Data Collection
3.4 Population of Study and Sample Size Determination
3.6 Sampling Techniques/Procedure
3.7 Method of Data/Statistical Analysis
CHAPTER FOUR
4.0 Presentation Analysis and Interpretation Of Data
4.1 Presentation of Data
4.2 Analysis of Data and Interpretation
Discussion
CHAPTER FIVE
5.0 Summary of Findings, Conclusion And Recommendation
5.1 Sumary Of Findings
5.2 Conclusion
5.3 Recommendation
5.4 Suggestion for further research
References
Appendices
Questionnaire