Description
ABSTRACT
The research was carried out in Enugu and the purpose was to determine the impact of communication on organizational efficiency. Oral interviews and questionnaire developed by the researcher were the instrument for data collection.
This study proved that the efficiency and effectiveness of an organization to co-ordinate its activity well depends on its level of communication network.
For the study to come to a reasonable point data collected from primary and secondary sources were analyzed using rank order score.
Three hundred and sixteen staff were selected as population sample from NEPA Enugu zonal office considering the above the limitations of the study were examined conclusion and recommendation given based on the finding.
TABLE OF CONTENTS
Title Page
Abstract
Table Of Content
CHAPTER ONE
1.1 Background Of The Study
1.2 Statement Of Problem
1.3 Purpose Of The Study
1.4 Research Question
1.5 Significance Of The Study
CHAPTER TWO
2.1 Literature Review
2.3 Type Of Communication Equipment And Their Uses
2.3.1 Computer
2.3.2 Computer Communication In Connection With Net-Working
2.3.3 Type Of Network
2.4 Satellite
2.5 Fax
2.5.2 Digital Facsimile
2.6 Telephone
2.7 Switchboard
2.8 Telex
2.9 Radio
2.10 Problem Of Ineffective Communication
2.11 Some Types And Channels Of Communication
2.11.2 Written Communication
2.12 Communication Process
2.13 Importance Of Communication In An Organization
CHAPTER THREE
3.0 Research Methodology
3.1 Research Design
3.2 Area Of Study
3.3 Population Of The Study
3.4 Sample And Sampling Procedure
3.5 Instrument For Data Collection
3.6 Validation Of Instrument
3.7 Method Of Data Collection
3.8 Data Collection
3.9 Method Of Data Analysis
CHAPTER FOUR
4.1 Presentations And Analysis Of Data
4.2 Research Question 1
CHAPTER FIVE
5.1 Summary And Conclusion
5.2 Conclusion
5.3 Recommendations
5.4 Limitation Of The Study
Reference
Questionnaires