Description
ABSTRACT
This research was carried out to primarily find out the effect of Globalization on service industry. It focuses on the globalization through trade agreement and market integration.
Concept and process of globalization and information technology and global interdependence and dynamic globalization.
The related literature was reviewed only in major area such as important and growth of service industry the achieving global synergies, trends in globalization of the world economy and implications for Nigeria.
In the process of the research, valuable information will be obtained by the use of questionnaire administer to the EYSEOMERS o f MTB also personal interview will be utilized in the process of gathering data.
Data was gathered with the use of the questionnaire and analyzed with some statistics tools like chi-square (x2) the simple percentage and mean method. The investigation revealed that globalization brought the increase in productivity and profit level, it also enable service marketing to render their job effectively and efficiently which brought customers satisfaction through being competition. The research also revealed that no nation or body can develop in isolation.
The study went on to discovered that Nigeria services industries have not yet exploited much in the globalization recess due to certain factors like economic instability, mismanagement, Naira devaluation e.t.c. Although the service industries are improving. In the light of this, therefore the research recommendation that service industry should try to exploit opportunities and compete more with the rest of the globe
TABLE OF CONTENT
Title Page
Approval Page
Dedication
Acknowledgment
Abstract
Table Of Content
CHAPTER ONE
Introduction
Background of study
Statement of the problem
Research question
Hypothesis
Scope of the study
Significant of the study
Crimination of the study
CHAPTER TWO
Literature review
Overview of project topic
History any business
The operating environments
Trends in globalization of the world
Economy and implication for Nigeria
CHAPTER THREE
Research Methodology
Data collection procedure
Source of data
Questionnaire
Direct/ personal interview
Sample population
Method of data analysis
Reliability and validity of the instruments
CHAPTER FOUR
Presentation and analysis of data
CHAPTER FIVE
Summary of findings
Conclusion
Recommendation
Bibliography
Appendix